If you have an insurance policy with MercerProtect, which includes LifeProtect, BillProtect and SaverProtect and have a query or would like to make an insurance claim, please contact our helpline team on 0508 637 237 and select option 4 (or +61 3 8687 1886 if you’re calling from overseas). You can also email Claims.NZ@chubb.com
The team will guide you through the claims process, beginning with giving you clear information on your policy and sending out any required forms for your claim.
Monday - Friday (NZST/NZDT)
Mercer NZ, PO Box 1849
Wellington, New Zealand 6140
PWC Tower, 15 Customs Street West,
Auckland, New Zealand 1010
0508 637 237
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